Shipping Policy

Shipping Overview

We ship ready-to-order and custom metal products to available destinations worldwide. Shipping options, cost, and delivery time may vary by country, order weight, courier availability, customs clearance, and local delivery conditions.

Processing and Production Time

Ready-to-order products usually require order processing before shipment. Custom products require design review, proof confirmation when applicable, production, inspection, and packing before shipment. Production time estimates are provided during checkout or quotation.

Shipping Methods

Available shipping methods may include postal service, express courier, freight forwarding, or customer-arranged pickup for bulk orders. Replace this section with your confirmed carriers and estimated timelines before launch.

Customs, Duties, and Taxes

International customers are responsible for customs duties, import taxes, brokerage fees, and local charges unless otherwise stated in writing. Customs delays are outside our control.

Tracking

When tracking is available, we will provide tracking details after shipment. Tracking updates may take time to appear after handoff to the carrier.

Incorrect Address

Customers are responsible for entering a complete and accurate shipping address. Additional charges may apply for returned, redirected, or reshipped packages caused by incorrect address information.