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Artwork requirements

Send files that can become clear custom pendants.

Good artwork helps us quote faster, avoid unclear engraving, and choose the right production route for photo pendants, dog tags, logo tags, and name plates.

Blue enamel logo metal tag showing clear artwork requirements
Best file types

Use the clearest original file you have.

Vector files are best for logos and shape outlines. High-resolution images are best for portraits. Screenshots can be used for reference, but they may not be production-ready.

  • Logo workAI, SVG, PDF, EPS, or high-resolution PNG with clear edges.
  • Photo workOriginal JPG, PNG, or WebP with the face centered and enough space around the subject.
  • Text workConfirm exact spelling, uppercase/lowercase, date format, line breaks, and back engraving.

Common file problems to avoid

If these problems appear in the file, we may ask for a clearer version or suggest a simplified pendant layout.

Low resolution

Small or compressed images

A small social media screenshot may look acceptable on a phone but become blurry when cropped for a pendant.

Thin lines

Tiny logo strokes

Very thin lines, tiny slogans, and detailed gradients can disappear after engraving, enamel fill, or plating.

Crowded layout

Too much text on a small pendant

Long messages may require a larger pendant, back engraving, or a simpler two-line layout to remain readable.